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Upsie nabs $5M to build a direct-to-consumer warranty service


Warranties for purchased products is a $40 billion annual market. But in in their current form, they are considered by some to be one of the bigger scams in the world of retail because they cost so much and often return too little.

Now there is an alternative emerging. A startup out of Minneapolis, Minnesota, called Upsie has decided to wage war on the old warranty, with more reasonable pricing (typically 70 percent lower than what the retailer offers) and a much more modern approach to selling and managing the warranty.

Its bet is that lower prices, and more flexible options for ordering, tracking and claiming against warranties, will drive more users to its service and take some business away from the retailers that largely dominate the market today. Today it’s announcing that it has raised $5 million led by True Ventures to build out that busines in the US. Techstars Ventures, Matchstick Ventures, Syndicate Fund, M25, and angel investor Marc Belton also participated.

If you’ve ever purchased an expensive consumer electronics product, you’ll know the problem that Upsie is tackling: warranties can cost a lot, and in many cases you’re not sure what you might even be getting out of it. And if you do find yourself in the unfortunate predicament of needing to claim, you may find the process a little less than efficient but hopefully not as bad as this: