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TPG and iiNet customers need to change DNS to skirt outage


tpg-error.png

Screenshot: Chris Duckett/ZDNet

Users of TPG and its other brands such as iiNet were impacted by an outage that began at around 1:00 pm AEDT.

According to a network status update on iiNet’s site, the impacted area is listed as “Australia”.

To get around the outage, iiNet is recommending users set their DNS to use a publicly available service such as Cloudflare’s 1.1.1.1 service. Other users have said setting DNS to use Google’s 8.8.8.8 also works.

iiNet added that engineers were investigating the issue.

For users seeking information from TPG, best of luck, as the site has been intermittent and failing to load over the past half hour.

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