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Netflix user reviews weren’t useful anyway


Netflix is no longer just a distributor of movies and TV shows; these days, it’s a bonafide studio, with critically-acclaimed hits like House of Cards, Stranger Things and The Crown. Of course, it’s a good thing when the shows get good reviews — Stranger Things, for example, has well over 3,000 (most of them positive). Adam Sandler‘s The Week Of, on the other hand, has a slew of one-star remarks. It’s one thing if an old movie from the ’90s gets negative reviews, it’s another when it’s a project that you’ve probably spent millions of dollars on.

It’s not just a problem on its original shows either. As pointed out in our original news post, the current trend of “review bombing,” (where online trolls attempt to bring down a show’s rating with negative reviews), presents a problem for Netflix too. Comedian Amy Schumer’s Netflix special was a target of such an attack, and the The Last Jedi has many of the same symptoms.

Having such hateful remarks on the site is not only a bad look for Netflix, it’s also a challenge to moderate and maintain. Think of these TV shows as blog posts and the reviews as the comments section, and you can see why Netflix thinks it’s easier to just remove them. Last year, Amazon-owned IMDb shut down its user discussion boards because they were “no longer providing a positive, useful experience” for the majority of its users. Netflix likely feels the same way.